Napier Phone and Cable Ltd is able to supply, install and maintain telephone systems ranging from 8 to 1200 extensions.

 

All our client's requirements are fully considered before a system is recommended that will meet their requirements both now and in the future.

 

A modern and reliable telephone system is essential to a business being efficient, and easy to use for both the system users and incoming callers.

Features Available on our Telephone Systems Include:

CLI (Calling Line Identification)

Supplies extensions with the callers telephone number and/or name.

 

DDI (Direct Dial In)

Allows callers to dial directly to the extension they require (saves time for receptionist answering and transferring calls).

 

Automated Attendant

Callers receive a recorded greeting with options that direct them to the appropriate person/department (saves time on receptionist answering and transferring calls).

 

Voice Mail

Extensions on the system have an individual mailbox where callers received a personal greeting and have the option to leave a message.
Messages can then be retrieved, both on and off site, stored, broadcast or deleted. (Saves hand written messages getting forgotten or lost).

 

CTI (Computer Telephone Integration)

Provides telephone callers information onto a computer screen).

 

VOIP (Voice Over Internet Protocol)

Telephony over WAN computer networks

 

Call Management Software (Callista)

Supplies incoming and outgoing call data for monitoring trunk and extension usage, peak call times etc.

 

System Dect

A cordless telephone network connected to the telephone system by way of antenna.